Privacy Policy

This Privacy Policy contains the categories of information that are collected and recorded by http://eden-tutors.co.uk and how we use it.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Who We Are

Our website address is: http://eden-tutors.co.uk

Introduction

· References in this Privacy Policy to “you” are to any User using the Platform (and “your” should be construed accordingly); and references in this Policy to “us” are to Eden Tutors LLP (and “we” and “our” should be construed accordingly).

· This policy applies where we are acting as data controllers with respect to your Personal Data; to simplify, where we determine the purposes and means of the processing of that Personal Data.

· This Privacy Policy may be updated. Please check this page regularly to ensure that you are satisfied with any changes. In the event of significant changes, we may notify you via email.

· You can contact Eden Tutors by emailing info@eden-tutors.co.uk.

Personal Data and Data Processing

In this Section, we have set out:

(a) the general categories of Personal Data that we may process;

(b) in the case of Personal Data that we did not obtain directly from you, the source of that data;

· We may process data about your use of the Website and Services (“Usage Data”). This may include your geographical location, IP address, browser type and version, operating system, referral source, length of visit, page views and Website navigation paths, as well as information about the timing, frequency and pattern of your Website use. The source of the Usage Data is analytics tracking software. This Usage Data may be processed for the purposes of analysing the use of the Website and our Services.

· We may process Enquiry Form Data or data when you contact us directly. This may include name, date of birth, country of residence, address, school, email and phone number, the contents of the message and/or any file attachments and any associated metadata. The Enquiry Form Data may be processed for the purposes of operating and securing the Website, providing the Services, and communicating with you.

· For Tutors, we may process your Tutor profile data (“Profile Data”), if applicable. When you register to become a tutor, we may ask for your contact information, including details such as name, address, email address, telephone number, qualifications, accreditations, verifications, tutoring and teaching experience, availability, and the tutoring you offer, the contents of the message and/or any file attachments and any associated metadata.

· We may process the Personal Data you generate in the course of using the Website and Services (“Service Data”). The Service Data may be processed for the purposes of providing our Services.

· We may process any of your Personal Data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

· We may process the data of reviews submitted (“Review Data”). This may include a star rating and a written review. The Review Data may be processed to allow you to use the Services and to allow for quality control.

· In addition to the specific purposes for which we may process your Personal Data, we may also process any of your Personal Data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

· We may process any of your Personal Data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

Third Parties

· We use Tutor Cruncher to manage our user database. This service uses cookies for the purpose of analysis of the use and performance of their platform and service. You can view the privacy policy of this service provider at https://secure.tutorcruncher.com/terms/

· We may disclose all or any of your the personal data to our data processors, Tutor Cruncher, https://tutorcruncher.com/ in order to fulfil the purposes of the business.

· If you request a password reset, your IP address will be included in the reset email.

· Visitor comments may be checked through an automated spam detection service.

· When visitors leave comments on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

· We may disclose your Personal Data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your Personal Data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

· Eden Tutors Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the individual Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Durations

· If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

· For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

· You can reset your TutorCruncher password by clicking on the ‘forgot my password’ link via your TutorCruncher login portal. Eden Tutors do not have access to change/reset passwords.

· You can access your personal data by visiting https://secure.tutorcruncher.com/ and logging into your personal account.

· All user data will be kept no longer than it is necessary for the purpose for which the personal data is processed, or until requested to be deleted by a Client.

Access

· If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Like any other website, http://eden-tutors.co.uk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information. Please read “What Are Cookies”for more general information on cookies. Cookies may be used on this website for the following purposes:

· Eden Tutors use TutorCruncher as their data processor. Please see TutorCruncher’s terms for further information regarding their Cookie Policy https://secure.tutorcruncher.com/terms/

· Authentication – to identify you when you visit the Website and as you navigate the Website.

· Login – If you visit our login page we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

· Security – as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect the Website and Services.

· Visiting the website – you may be asked to consent to use of cookies when you first visit the Website.

· Google Analytics – may be used to analyse use of the Website and Services. Google Analytics gathers information about the Website use by means of cookies. Please see Google’s privacy policy for more information at: https://www.google.com/policies/privacy/.

· Comments – If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

· Editing or Publishing – If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

· Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

· These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

· Eden Tutors use TutorCruncher as their data processor. Please see TutorCruncher’s terms for further information https://secure.tutorcruncher.com/terms/

The Use of Eden Tutors Website

The intellectual property rights and all media information presented on the Eden Tutors’ website is wholly owned by Eden Tutors LLP unless otherwise stated. All rights are therefore reserved. The following terms prescribe the usage of the Eden Tutors LLP website: The intellectual property rights and all media information presented on the Eden Tutors’ website is wholly owned by Eden Tutors LLP unless otherwise stated. All rights are therefore reserved. The following terms prescribe the usage of the Eden Tutors LLP website:

· It is the user’s responsibility to ensure that products, services and information sought through the Eden Tutors website is unequivocally suited to their requirements. Eden Tutors accepts no responsibility should their services fail to meet expectations.

· All materials provided through the Eden Tutors’ website are owned by Eden Tutors LLP and reproduction in any form, unless express permission is given is strictly forbidden, and that any permission granted complies with the copyright notice included in the Code of Practice. Third party content is subject to the laws of copyright. Formal consent from Eden Tutors is required to activate links between this website and any other website. Website links that are displayed on Eden Tutors website are for the users use but does not infer that Eden Tutors sanctions the content of these websites nor does Eden Tutors guarantee the content published on these websites.

· Eden Tutors provides no guarantee that the content on their website is accurate. Eden Tutors offers no guarantee relating to the suitability of the content presented on their website or any documents assembled therein. The users of the website should be aware that details provided by Eden Tutors might be conflicting and that Eden Tutors preclude liability for any errors to the fullest extent allowable.

· Any disputes arising when using this website are subject to the laws of England, Scotland and Wales.  

The user must not infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right.

Conduct

The user must not:

· use Eden Tutors website in any way that is illegal, fraudulent, unlawful, deceptive or harmful, or in connection with any such activity;

· use or promote the Website in any way that is liable to result in the blacklisting of any IP addresses or domains being used by the Website;

· cause damage to the Website or impairment of the availability or accessibility of the Website;

· conduct any data collection activity, via or in relation to the Website.

Rights Over Your Data

· If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

· You can access your personal data by visiting https://secure.tutorcruncher.com/ and logging into your personal client account.

· You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. You may make such amendments yourself by visiting https://secure.tutorcruncher.com/ and logging into your personal client account.

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